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Business glossary

Collection letter

Definition

A written request asking a customer to pay an overdue balance.

Pocket Invoice Editorial Team · Updated

Example

A reminder might state: invoice INV-104, issued September 1, due October 1, outstanding balance $450. Attach the invoice and ask the customer to confirm the payment date or identify any dispute.

How it differs from related terms

A collection letter follows up on an unpaid balance; it is not a new invoice. Verify payments and credits before sending it. A factual reminder can preserve the original due date without introducing unagreed fees or threatening unsupported action.

Frequently asked questions

What is an example of collection letter?

A reminder might state: invoice INV-104, issued September 1, due October 1, outstanding balance $450. Attach the invoice and ask the customer to confirm the payment date or identify any dispute.

How should collection letter be interpreted?

A collection letter follows up on an unpaid balance; it is not a new invoice. Verify payments and credits before sending it. A factual reminder can preserve the original due date without introducing unagreed fees or threatening unsupported action.