
The subfloor needs more work than expected
Photograph what you found and price the additional preparation separately. Explain the change in materials, labor and timing, then send an updated estimate for approval before carrying on.
Quote the floor the customer actually wants: measured area, product, subfloor preparation, removal and fitting. Pocket Invoice keeps the approved estimate, job costs, invoice and payments together, so the details do not disappear between the site visit and handover.


A square footage figure alone will not tell the customer whether your price includes taking up the old floor, leveling the subfloor, underlay, trims and disposal. Put those items on separate lines. For rooms with alcoves or uneven edges, note the measurements and allowance you used.
Record the chosen material by product or specification. If the customer has not picked a finish yet, state what your estimate assumes and revise it before ordering.
Create a flooring estimate →
Use the approved estimate as the basis for the invoice. Check the final area and any agreed changes before sending it.
Show the flooring supplied and the area or number of units billed.
Keep removal, leveling, underlay and installation easy to identify.
List additional trims or repair work with the customer’s approval.
Record the deposit and final payment against the invoice to see what remains due.

Keep the measured area, chosen product and agreed installation price available through to handover.
Separate the flooring, subfloor preparation, fitting and disposal. Add your logo and terms before sending the PDF estimate.
Save adhesive, underlay and trim purchases as project expenses, alongside site photos and the customer's documents.
Create an invoice from the estimate in the Web app, adjust agreed extras and record the deposit and final payment.
U.S. floor layers, tile and stone setters earned a median annual wage of $54,390 in May 2025, according to BLS. The occupation covers several types of flooring work; it is an employee wage figure, not the revenue of an installation business.
Your quoted price also needs to cover the product, cutting waste, adhesives, preparation, transport and disposal. Two rooms with the same area can need very different amounts of subfloor work.
Compare the full job cost with the selling price in the contractor markup calculator. Keep actual purchases with the project so the next quote reflects what similar work really cost. Wage and tax requirements vary by location.
Source: BLS flooring and tile installer occupational outlook.

Work from the measured area and your actual costs before setting a price.
Compare material and labor cost with your proposed selling price.
Calculate markup →Put materials, preparation and installation in writing.
Create an estimate →Bill the approved work and any agreed changes.
Create an invoice →Give the customer a record when a payment is received.
Create a receipt →The measured area, chosen flooring, preparation and fitting price should remain with the estimate and final invoice. In Pocket Invoice, save adhesive, underlay and trim expenses with the installation project, then record customer payments against the invoice. Review product changes and extra subfloor work before turning the estimate into a bill in the Web app.
Yes. Enter the measured area as the quantity and the agreed rate as the unit price. Check the unit used in the estimate, and state whether the rate includes fitting and waste.
Usually that makes the scope clearer. The customer can see what changes if the old floor stays in place or the subfloor needs extra repair.
Update the material specification, any delivery cost and the price difference. Send the revised estimate before ordering the replacement.
Agree on the billing stages with the customer, then record each payment against the invoice so the balance stays visible.
Use the same account for related installation and property jobs.
Describe the floor, agree on the work, then keep the invoice and payments with the same project.